Chris Falk Consulting
Strategy & Business Building
I'm an independent consultant. Companies bring me in for strategy all the way to customer experience work, and to carry it through to delivery, not just to advise and leave. Most of it is complex, cross-border, and senior from the start.
Who I work with
Corporates that need a senior strategic partner to turn vision into something real and shippable.
Founders and early-stage businesses that need the whole thing built: plan, brand, go-to-market. Not just a recommendation.
Businesses in transition: repositioning, restructuring, entering a new market under pressure, that need someone who can think and operate at the same time.
I also work within a senior consulting alliance: leadership and organisational development on one side, corporate M&A and turnaround on the other, so an engagement can draw on more senior hands when it needs to.
Selected work
Premium automotive. Led the digital customer experience strategy for several years, delivering to OEMs and working with global stakeholders from early vision through to what shipped.
Food & beverage. Built and launched a bakery concept into the Middle East from scratch: strategy, identity, business plan, operational plan and first B2B contracts.
Real Estate. A boutique premium property advisory in Abu Dhabi for investors entering the UAE. I advised on the positioning of the brand, build the digital operations, market intelligence, and an set up an initial international partner network. From strategy through to a running business.
Wholesale Export. Reformed the whole value chain for a wholesale baked-goods business, improving the supply chain, & forecasting, reducing waste, and increasing the margin, while gaining new customers. Adopted the concept through the regional political crisis that cut the country's supply lines.
Hospitality. A boutique hotel in Bangkok. Mapped the full digital customer journey, found where it was breaking down across channels, and reworked those points.
Other recent engagements include supporting a telecoms merger integration, and advising founders on a fashion label, a travel business, and an AI agent venture.
How I work
I move between the strategic and the operational. I write the plan, then run the delivery, the project management to get it from paper to done and stay close to how it lands, for the people delivering it and the customers on the other end. Remote-first, cross-cultural by default, working in German, English, Spanish and on an advanced level in Portuguese, connecting markets and people all over the world.